The Impact Of Reward Systems: Remuneration On Job Satisfaction Within The Hospitality Industries In Ghana

This research used a qualitative study method which is to draw analysis from inductive angles. Our objectives were, first, to determine the impact of remuneration on the job satisfaction of employees, second, to further understand whether there is equity in remuneration policies that are applied to employees in general, and third, to establish other remuneration systems that exist in most hospitality pay policies. This research aimed to assess the impact of remuneration and job satisfaction among hotel workers, there is a need to gather data on remuneration and job satisfaction of hospitality services in Ghana. This is an inductive study based on a non-probability sampling technique. A quota sampling of 50 AH Hotel workers responded to the questionnaire. Quota sampling is a non-probability sampling method that relies on the non-random selection or convenience of a predetermined number or proportion of units. The research designed closed-ended and open questions in the interview questionnaire (as a data collection instrument of a qualitative nature) which the respondents gave their feedback. The research findings show that remuneration payment has a greater impact on job satisfaction because many of the employees were happy with their salaries/wages. This is the reason why they are retained as loyal staff with good morale, punctuality at work, and, good team players.

Keywords: Remuneration, Reward system, Job satisfaction, Salary, Fringe benefits.