E- Health readiness of healthcare providers in Ghana: A qualitative comparative study of two hospitals in Accra.
E- Health readiness of healthcare providers in Ghana: A qualitative comparative study of two hospitals in Accra.
E-health has become an innovation of interest in many healthcare organisations due to its numerous
advantages. This study aimed at empirically assessing the nature of e-health in LEKMA Hospital
and Nyaho Medical Centre and examined the factors that determined e-health readiness. LEKMA
Hospital is a public facility while Nyaho Medical Centre is a private facility. The study used a
qualitative design and a comparative approach through the use of interviews and focus group
discussions to collect qualitative data from 32 healthcare staff in the two facilities. The study found
that Nyaho Medical Centre had an advanced system that runs effectively and efficiently compared to
the LEKMA Hospital. Also, core/technological, structural, and societal issues determined
e-health readiness in health facilities. In effect, we recommend among other things that government must invest in the technological infrastructure of public hospitals. This is necessary for these
facilities to deliver healthcare that is efficient, accelerated, and based on improved information
sharing abilities.