Organisational culture and employee creativity: do emotional intelligence and employee self-efficacy matter?

Purpose – The purpose of the study is to explore the extent to which emotional intelligence and self-efficacy
influence the impact of organisational culture on employee creativity.
Design/methodology/approach – The study adopts a quantitative research approach, utilizing an explanatory
study design, and data were obtained from 235 healthcare workers in Ghana. Data were analysed using
inferential and descriptive statistics with the aid of SPSS (v. 26.0) and SMART PLS (v. 4.0).
Findings – The study found that emotional intelligence, self-efficacy and organisational culture significantly
relate with employee creativity. Further, the results revealed that self-efficacy moderated the relationship
between organisational culture and creativity. However, emotional intelligence did not moderate the relationship
between organisational culture and employee creativity.
Originality/value – This study offers original contributions by exploring how emotional intelligence and self-
efficacy function as moderating variables in the relationship between organisational culture and employee
creativity. By focusing on an underresearched geographical and sectoral context, the study not only fills a
notable gap in the literature but also offers practical implications for fostering innovation in healthcare
institutions across similar developing country settings.